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Why AdoRoi?

Information Collection

  • Automatically generates media code for each product, media and ad copy combination in the campaign
  • Automatically sends the list of media codes to the Ad Agency. The media code is used by the customers to responding through Unified Communications
  • Automatically identifies the product, media and ad copy the customer has seen, using the cited media code
  • Identifies the customer location by: 
    • Asking the customer to key in their zip code or city/area name
    • Comparing the customer’s mobile number sequence with our database
    • Comparing the customer’s telephone number’s area code with our database
    • Obtaining the latitude/longitude through supported telecom providers
  • Can automatically ask a configurable set of questions to the customer using pre-recorded voice or texting, in order to reduce repetitive work in the call center

Assignment

  • Notifies the customer of applicable offers in that region 
  • Forwards this lead to the customer’s nearest sales outlet/person
  • System assigns more leads to best performing Sales outlets/personnel
  • System maintains a threshold, so that a single outlet/person does not get overloaded with too many leads

Tracking

  • Provides threaded conversations between Customer and Sales via Unified Communications.
  • Enables sales persons to flag any lead (as interested, not interested, escalated, converted, etc) via Unified Communications.
  • Increases collaboration among Teams by offering centralized communication between team leader and the team. 

Analysis & Reports

  • Analyzes performance of Campaigns based on Regions, Media, Ad Copies and Agencies and Products
  • Analyzes performance of Sales Outlets/Personnel by:
    • Measuring activity
    • Measuring number of converted customers

 

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AdoRoi Advantage

Campaign Manager

Manages campaigns intelligently by providing flexible options of selecting media, product ad copy and offer for campaigns and monitors the results with accuracy.

How it helps you?

  • Promotes designing of customized campaigns for the area
  • Captures response to individual campaigns on real time basis.

What you gain?

  • Prompt enquiry response and augmented customer satisfaction.
  • Enhanced brand equity.

Please click here to know more

Lead Converter

Is a SMS based feed-back system, which comes as an powerful add-on tool to the online system of  the  lead  feed-back  functionality of  the  InquiryMonitor. It provides the agents with the facility to update lead status through SMS and also prompts reminders to them to contact and update leads.

How it helps you?

  • It can be integrated with mobile payment gateways to enable speedy lead closure and faster payment collection.
  • Promotes geo targeted advertisements and real time response to prospects.

What you gain?

  • Furthers front-liner productivity and customer engagement.
  • Shortens the advertisement and sales cycle.

Please click here to know more

Media Monitor

Makes conventional media more interactive indicating which medium/mode of communication attracts more customers.

How it helps you?

  • Facilitates comparison across media, for media/marketing managers.
  • Indicates the media bringing in more leads.

What you gain?

  • A handy tool l for the media manager to identify the exact creative ad copy which works, leading to targeted brand awareness.
  • Measures conversions from awareness for each advertising campaign thus resulting in performance oriented spending.

Please click here to know more

Inquiry Manager

Seamlessly integrates the sales and marketing departments. The leads are processed real time and forwarded as SMS to the agents. The assignment of leads is based on geographical location of the customer and agent as well as the efficiency score (EFF) of the agent.

How it helps you?

  • Creates a healthy competition among the lead recipients as the most efficient agent gets the maximum leads.
  • Aids the sales manager to control distribution of leads and monitor performance of the sales staff.

What you gain?

  • Promotes optimum performance of the sales department by increasing individual efficiency.
  • Ensures smooth coordination of sales and marketing departments.

Please click here to know more

Team Manager

Tracks the sales team wherever they are and also indicates the status of tasks assigned to each member of the team.  Its use can be extended to maintain interoffice connectivity between any team or teams with interrelated tasks.

How it helps you?

  • Seamless dissemination of information amongst team members.
  • Enables exchange of real time information.

What you gain?

  • Fosters collaboration and efficiency in the organization.
  • Enhances business health and growth.

Please click here to know more

Geolocator

A handy tool which provides information on geographical location of the customer, at the same time enables the customer to get real time information to his/her queries.

How it helps you?

  • Satisfies customer queries realtime.
  • Provides region wise information about customers.

What you gain?

  • Improved customer service
  • Market Vacuum report to plan marketing strategies.

Please click here to know more
 
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Adoroi


india
+91-22-32558891, +91-9324724760
usa
Phone: +1(650) 690-8443
fax: +1(650)433-5439

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