Philosophy

 Claude C. Hopkins

Claude C. Hopkins
(1866-1932)

He was one of the great advertising pioneers; he believed advertising existed only to sell something and should be measurable and justify the results that it produced.


David M. Ogilvy

David M. Ogilvy
(1911-1999)
The Father of Advertising
Advertising Legend and founder of Ogilvy and Mather

He said, "Nobody should be allowed to have anything to do with advertising until he has read the book "Scientific Advertising" seven times. It changed the course of my life." It can do the same for yours...

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Why AdoRoi?

Information Collection

  • Automatically generates media code for each product, media and ad copy combination in the campaign
  • Automatically sends the list of media codes to the Ad Agency. The media code is used by the customers to responding through Unified Communications
  • Automatically identifies the product, media and ad copy the customer has seen, using the cited media code
  • Identifies the customer location by: 
    • Asking the customer to key in their zip code or city/area name
    • Comparing the customer’s mobile number sequence with our database
    • Comparing the customer’s telephone number’s area code with our database
    • Obtaining the latitude/longitude through supported telecom providers
  • Can automatically ask a configurable set of questions to the customer using pre-recorded voice or texting, in order to reduce repetitive work in the call center

Assignment

  • Notifies the customer of applicable offers in that region 
  • Forwards this lead to the customer’s nearest sales outlet/person
  • System assigns more leads to best performing Sales outlets/personnel
  • System maintains a threshold, so that a single outlet/person does not get overloaded with too many leads

Tracking

  • Provides threaded conversations between Customer and Sales via Unified Communications.
  • Enables sales persons to flag any lead (as interested, not interested, escalated, converted, etc) via Unified Communications.
  • Increases collaboration among Teams by offering centralized communication between team leader and the team. 

Analysis & Reports

  • Analyzes performance of Campaigns based on Regions, Media, Ad Copies and Agencies and Products
  • Analyzes performance of Sales Outlets/Personnel by:
    • Measuring activity
    • Measuring number of converted customers

 

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AdoRoi Philosophy

AdoRoi – Philosophy  “Scientific & Actionable Advertising”

It was in the late 1930s that Claude Hopkins had propounded the theory of Scientific Advertising. His book, with the same name, proclaimed that in the hands of the right practitioner, advertising is no longer a gamble, but can be a scientific practice. The book had its followers, including David Ogilvy, who said that no one should enter (the world of) advertising if they had not read Hopkins’ book seven times. Interestingly, Hopkins also invented several devices to predict the response rates of ads, such as coupons.

After ruling the roost for at least 30 years, in the 1970s the “scientific” part of advertising was burnt at the altar of creativity. Experts opined that advertising is a gentle art of persuasion, and is as far removed from science as a Jackson Pollack painting. Interestingly, Scientific American had an article that analysed Pollack’s paintings and concluded that the random droppings of paint were in fact perfect “fractal” diagrams—so much for the separation of art and science.

The circle is now complete. Experts are once again speaking of the need to measure the effectiveness of advertising and marketing. The growth of the Internet as a medium has driven this new mantra of measurement. As the 8 July 2006 issue of The Economist proclaimed, advertising has become less wasteful and more measurable, thanks to the power of the Internet.

The Internet, including search, accounted for at least 6% of total advertising spending in the US and the number will possibly grow even more rapidly this year. As marketers look for more measurable advertising, they will tend to gravitate more and more towards the Internet. In India, the Internet is still a small portion of our advertising pie, possibly less than 2%. Internet advertising is not galloping as one would expect. But the Black Swan in India could well be the cellphone. Marketers are using cellphones in many interesting, different ways.

We are all aware of how the entertainment industry has created a new revenue stream out of short message service or SMS-based voting in talent shows.

Marketers are also discovering that SMS can be an easy device to get leads, and in that sense, the SMS short code has become the modern-day “coupon”; this time the coupon can even be attached to a television commercial. For example, every advertisement for a Tata Motors Ltd car carries an SMS response message—this way, prospective customers are given a quick and easy way of registering their interest. Technically, even the time and place of response could be tracked. When we marry a mobile phone response mechanism to a mass media campaign, we suddenly start getting real metrics from a commercial, just as Hopkins got with his coupon.

(Excerpts of an inverview with Ed and CEO of DraftFCB+Ulka Advertising by Anushree Chandran of Livemint)

What would Claude Hopkins think about the advertising world today? 

He would probably be disappointed that over 80 years after publication and verification of his recommendations by thousands of direct marketing experts, that his advice was still being foolishly ignored by so many advertisers.  If so, we hope that he will be pleased that AdoRoi is in pursuit  to bring  his words  back to the advertising world by making advertising  scientific  and actionable .
AdoRoi is a powerful tool for monitoring financial performance of marketing spends. It is a tracking system for online and offline media. AdoRoi delivers geo-consumer centric data over multimodal platforms such as Mobile SMS, IVR , DTH, USSD, GPRS-WEB, Etc. for effective Lead Management .

AdoRoi’s interactive tools enable large brands that depend on conventional advertisement and distribution  networks to  accurately measure the response as well as provide real time response to consumer requests for goods and services thereby improving both short and long term efficiency of such promotional advertisement.



 
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