You spend your advertising budget and marketing activities to drive your customers to call you. But when those leads reach your call center you force them to wait or they often get connect to the wrong agents who are unable to convert enquires into sales which result in hot leads going cold.
Nobody likes to wait or get patched to the wrong agent. Using intelligent Geo routing is like opening an expressway for your leads.
in high quality new leads.
is driven by conversations
The right agent/salesperson
In lead conversions
Sales person performance
Convert hot leads to sales
When a Visitor sees your advertisement on Any media ATL such as TV, Print, Radio, Billboards or BTL such as brochures Our system tracks your ad performance. Instantly know which ad is working and which ad is not. Measure the success of each advertisement in real time and carry out real time optimizations to improve high quality leads and drive revenue.Learn more
Connect your hot leads to the right person at the right time
We provide customized IVR with multi levels& languages with personalized Call greetings that help amplify your brand image
Customized workflows that help you set various workflows for call flows, SMS, Email for different products, locations , days with a just a few clicks. Faster and simpler
Sticky agent feature where the customer who calls 3-4 times is connected to the same agent every time.
We allow you to send a customized or bulk SMS or Email according to the parameters set by you.